Welcome to Dropkit (“Dropkit,” “we,” “us,” or “our”). Dropkit is a platform that helps creators build promotional pages and sell products directly to their audience using Stripe for payment processing (the “Service”).
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you use Dropkit, we may collect the following information:
- Account Information: Your name, email address, and password (stored securely in hashed form).
- Profile Information: Your bio, profile photo, and any content you choose to display on your Dropkit page.
- Product & Sales Information: Details about products you list (title, description, images, prices).
- Commercial Information: Metadata about sales such as the number of sales, total revenue, and product performance.
- Important: All payments are handled by Stripe. We do not collect or store full payment details such as credit card numbers.
- Communications: If you contact us directly (e.g., support requests), we may keep a record of that correspondence.
- Technical Information: Log data such as IP address, browser type, and basic usage analytics.
- Cookies & Analytics: We use cookies and services such as Google Analytics to understand how users interact with Dropkit and to improve the Service. You can manage cookies through your browser settings.
2. How We Use Information
We use your information for the following purposes:
- To create and maintain your Dropkit account.
- To operate, improve, and personalize the Service.
- To enable creators to publish product pages and manage their sales.
- To provide customer support and respond to inquiries.
- To maintain security, prevent abuse, and enforce our Terms of Service.
- To send you essential updates (e.g., about your account, security, or changes to our terms).
- To generate aggregated or anonymized data (e.g., total sales across all creators, product trends). This data does not identify individual users and may be used to improve Dropkit or share insights publicly.
We do not use your personal information for targeted advertising or AI model training.
3. Sharing of Information
We share your information only in limited cases:
- With Service Providers: For hosting, cloud storage, analytics, and customer support. These providers process data only on our behalf.
- With Stripe: For payment processing. Your payment data is handled under Stripe's Privacy Policy.
- With Creators (for Customers): If you purchase from a creator, that creator may receive your personal information (e.g., name, email, and product purchased) to fulfill your order or communicate with you. Any further use of your information is subject to that creator’s own privacy policy.
- For Legal Compliance: If required by law, to protect rights, or to enforce agreements.
- Aggregated/Anonymous Data: We may share de-identified insights (e.g., platform usage statistics) with third parties for lawful business purposes.
We do not sell or rent your personal data.
4. Your Rights
Depending on your location, you may have rights under data protection laws, including to:
- Access, correct, or delete your personal information.
- Request that we restrict processing of your information.
- Receive a copy of your data in a portable format.
- Withdraw consent (where processing is based on consent).
- Complain with your local data protection authority (for example, within the European Economic Area or UK).
You can exercise these rights by contacting us at: info@dropkit.live.
5. Children’s Privacy
Dropkit is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
6. Security
We use reasonable technical and organizational measures to protect your data. However, no online service can be guaranteed 100% secure. Please use Dropkit responsibly and protect your login credentials.
7. International Transfers
Dropkit may store and process information in countries outside of your own (for example, in the United States or European Union). When we transfer data internationally, we take appropriate measures to ensure your information remains protected in line with applicable data protection laws.
8. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date above and, where appropriate, by sending you a notice.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Dropkit
Email: info@dropkit.live
If you are based in the EU or UK, you may also have the right to contact or file a complaint with your local data protection regulator.